Management and Leadership


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Today�s business leaders must not only have the knowledge, technical skills and management competencies required to be successful in their roles, but must also be able to achieve a balance between technical skills and business acumen.

Flexibility, adaptability, team-leading ability and analytical thinking are crucial attributes of individuals who are true business drivers.

In the South African healthcare sector, modern healthcare managers and leaders are faced with a number of key challenges that must be confronted for the successful delivery of healthcare solutions. These challenges include:

The demographic profile of diseases, particularly HIV/Aids.
A consumer-driven market in which service delivery is seen as a key driver in quality.
The general skills shortage.
Escalating healthcare costs.
The prevailing inequity in the distribution and location of funds and facilities, especially differences between urban and rural allocation.
Changing medical delivery models and the ongoing revolution in medical technology which continually introduces new professions.

These challenges directly inform the learning initiatives offered to Netcare employees, either through internal development programmes or externally facilitated courses. The Management & Leadership faculty strives to develop business leadership in healthcare through innovative and integrated learning models, to equip managers and leaders with the knowledge, skills and competencies to act on economic and business imperatives.

To this end, we have created management development programmes customised to the healthcare environment. Programmes currently on offer include:

Unit Manager Development Programme
Shift Leader Development Programme
Catering Manager Development Programme
Catering Supervisory Development Programme
Hospital EXCO Team Development Programme
Netcare 911 Leadership and Management Development Programme
Head of Department Programme � including categories such as Technical Manager, Credit Managers and Reception Managers
Pharmacy Management Development Programme
Nursing Management Development Programme
Various short programmes presented as two day stand alone modules

Our consulting team of business experts are able to rapidly customise programmes for the specific needs of other organisations. Our customers include other private healthcare groups and the government / public healthcare sector.

For more information please contact Werner den Hartog on (011) 301 0319 or email us at education@netcare.co.za

Interested parties can also download the faculty prospectus