We are committed to high moral, ethical and legal
standards, and support the code, principles and values of
the Health Professions Council of South Africa (HPCSA).
Our values, policies and Code of Ethics provide a governing
framework for ethical leadership and behaviour, which is
further supported by a human rights awareness programme
that forms part of our induction programme. Training
interventions and an annual survey are used to ensure that
Netcare’s Code of Ethics is consistently applied in the SA
operations. In the UK, BMI Healthcare’s Code of Business
Conduct guides appropriate behaviour.
We take a zero-tolerance approach to theft, fraud and
corruption, as well as discrimination and racism. A number
of mechanisms are in place to report unethical behaviour,
including unethical medical behaviour.
These mechanisms include an anonymous fraud and ethics
hotline available to all Netcare employees in SA and to the
public, and a newly introduced toll-free line for employees to
report incidents of discrimination. BMI Healthcare also
operates a whistle-blowing hotline.