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  • Analysis
  • South African operations
  • United Kingdom operations
  • Governance
  • Financials
Analysis1 South African operations2 United Kingdom operations3 Governance4 Financials5

Our report

GRI self-assessment

Our report meets the requirements of a level B reporter in terms of the Global Reporting Initiative’s G3.1 Sustainability Reporting Guidelines. For our GRI response table click here.

Forward-looking statements

For important information on the forward-looking statements contained in this report, please refer to the Disclaimer.


A glossary of terms and abbreviations used in this report is provided here.


We welcome feedback from our stakeholders on our annual integrated report, and the supplementary information we provide, which can be emailed to ir@netcareinvestor.co.za.


The Netcare family united with fellow South Africans and the world in celebrating the life and grieving the passing on 5 December 2013 of the father of our nation, Nelson Rolihlahla Mandela.

Madiba’s humility, wisdom and compassion touched all of us at Netcare. In 2002, it was with his blessing and written approval that Netcare led the first of several large foreign surgical and nursing teams to the United Kingdom to operate on patients in the NHS who had been waiting long periods to receive treatment. Then Prime Minister, Tony Blair, had previously given President Mandela an undertaking that the UK would not actively recruit South African doctors or nurses and the British Government sought Madiba’s assurance that these initiatives would not be seen as breaching that promise. A year later Madiba honoured us in opening the Walter Sisulu Paediatric Cardiac Centre for Africa at Netcare Sunninghill Hospital and becoming its patron. On that occasion and in his visits thereafter he treated everyone, without exception, with absolute dignity and respect. Those privileged to have met him will forever treasure his unending empathy and extraordinary insight, and his irrepressible good humour. Over the years, and most recently, we were humbled to care for Madiba as a patient and to be of service to him. Even in illness, his kindness, his gratitude and his warm smile made an indelible impression.

Madiba epitomised the very best of humanity. As individuals and as an organisation, we will endeavour to honour Madiba’s legacy by committing ourselves to living our values and always doing what we know is right.

Hamba Kakuhle, Tata Madiba.