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Netcare Clinton Hospital

Netcare Clinton Hospital


Facilities and Services


Services

Netcare Clinton Hospital is a member of the Netcare Group of hospitals, South Africa’s largest private hospital and doctor network. A well established land mark and conveniently nestled in the heart of Alberton (South East of Johannesburg), the hospital offers a comprehensive range of services, and prides itself on its Multi- Disciplinary approach to medicine. The Hospital’s state-of-the-art equipment is complimented by highly skilled doctors, professional staff and a dynamic management team, who are committed to providing exceptional care for patients and their families. Netcare Clinton Hospital is renowned for its Specialist Services in Obstetrics and Gynaecology, Maternity Care, Neonatal Intensive Care, Paediatric Care, General Surgery, Endoscopic Surgery and Oncology. Netcare Clinton Hospital is proud to ascribe to the values of the Netcare Group.

At Netcare our core value is care. We care about the dignity of patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

The Hospital’s state of the art facilities are complimented by a team of highly skilled specialists and outstanding nursing care, set amongst the most sophisticated equipment available anywhere in the world.

The facilities at Netcare Clinton Hospital include:
• 165 Beds
• 10 Bed, fully equipped Adult Intensive Care Unit (ICU)
• 28 Bed Maternity Unit with 3 World Class Labour Wards
• 5 Operating Theatres
• Allergy Clinic (2nd of its kind in South Africa)
• Bariatric Centre
• Medical, Surgical and Day Wards
• Neonatal Intensive Care Unit (ICU)
• Oncology Centre
• Paediatric Ward
• Pathology Laboratories (Ampath / Lancet)
• Radiology Department
• Stork’s Nest (Mother and Baby Wellness Clinic)

Medical Disciplines

Netcare Clinton Hospital’s medical specialists provide exceptional standards of care in the above medical disciplines.

  • Dentistry
  • Dermatology
  • Ear, Nose & Throat Medicine & Surgery (ENT)
  • Gastroenterology
  • General Surgery
  • Gynaecology & Obstetrics
  • Maxillo-Facial & Oral Surgery
  • Neonatology
  • Oncology
  • Orthopaedic Surgery
  • Paediatrics
  • Paediatric Surgery
  • Paediatric Pulmonology
  • Specialist Physicians (Internal Medicine)

Centres of Excellence

Netcare Clinton Hospital has established Centres of Excellence in the
following areas:

Allergy Clinic
The Allergy Clinic at Netcare Clinton Hospital provides a comprehensive service of care to children and adults with underlying allergies, and is the second of its kind in South Africa. This all encompassing allergy service provides a thorough assessment of children and adults with allergy conditions including Asthma, Allergic Rhinitis, Allergic Conjunctivitis, Severe eczema, Hay fever, Urticaria (hives or nettle rash), Angioedema (swelling), Food allergy and Anaphylaxis, BEEvenom and wasp anaphylaxis as well as Drug allergies. Our specialist team also performs skin prick testing, IgE testing, RAST and CAST testing, spirometry and FeNO (exhaled nitrous oxide), in the outpatient setting. Education about the condition and the management thereof is also provided to the patient. Inpatient management consists mainly of immunotherapy and food challenges to prove or disprove food allergy. The Allergy Clinic has close links with General Practitioners and community Paediatricians to facilitate continuity of care.

Bookings can be made by telephone on: (011) 869 1775

Bariatric Surgery
Netcare Clinton Hospital is an Internationally Accredited Bariatric Centre of Excellence. The Centre offers new hope for people who are considered obese and struggling to lose weight. A patient can now have a gastric bypass and achieve their weight loss goals.

For further information on the Bariatric Programme contact: (011) 907 2123

Specialised Facilities

Netcare Clinton Hospital has established Specialist Services in the following areas:

General Surgery
Our General Surgeons are complimented by teams of experienced support staff who perform the most intricate surgical procedures. These are often undertaken in line with the global trend towards minimally-invasive surgery.

Maternity Unit
Netcare Clinton Hospital’s Maternity Unit offers a warm, friendly and caring environment for both mother and baby. The Unit has highly trained midwives, nursing staff and leading Obstetricians resident in the hospital. The 28 Bed Maternity Unit is fitted with three fully equipped delivery rooms. Intrinsic to the benefits offered by Netcare Clinton Hospital is the Netbaby Passport, entitling parents to, among other, a free 4D scan of the baby in Utero. The Unit is supported by a fully equipped Neonatal Intensive Care Unit, manned by highly specialised staff to care for critically ill neonates and newborns.

Stork’s Nest (Mother and Baby Wellness Clinic)
Netcare has established 23 Stork’s Nest clinics at a variety of its hospitals with maternity facilities. These Stork’s Nests provide care for prospective parents before the birth of their baby as well as baby immunisation after birth.

For further information on our Maternity and Stork’s Nest offerings please contact: (011) 724 2334

Additional information may also be found in our Maternity Information Brochure.

Neonatal Intensive Care Unit
Netcare Clinton Hospital’s technologically advanced Neonatal Intensive Care Unit is equipped to deal with any neonatal complication that may arise. This unit is supported by highly trained nursing staff and excellent Paediatricians.

Oncology Centre
Netcare Clinton Hospital has an established, fully inclusive, Oncology Centre embracing a Radiotherapy facility and a Medical Oncology Unit with a Chemotherapy department. The Netcare Clinton Oncology Centre is committed to the highest standards in treatment planning and delivery, patient care and staff development to ensure we remain at the forefront of all technological developments. Our patients and their families can be assured they are receiving the best and latest standard in care.

For further information on our Oncology Centre please contact:
(011) 724 2407 or visit www.oncology.netcare.co.za

Additional information may also be found in our Oncology Brochure.

Orthopaedic Surgery
Netcare Clinton Hospital provides Orthopaedic surgery in a dedicated Laminar Flow Theatre.

Paediatric Unit
We realise that for a child to come into a hospital environment may be stressful and unsettling. Our staff is trained to help in any way possible, and will help to explain the procedure to the child. In addition, they are more than willing to work alongside you to make your child’s stay as comfortable as possible.

For more information or enquiries please contact our Paediatric unit on:
(011) 724 2363/ 2364


General Hospital Information

Ancillary Services

Retail Pharmacy
The Retail Pharmacy, which is located on the second floor of Netcare Clinton Hospital is open 7 Days a week. The pharmacy can provide patients with all their in-hospital and discharge pharmaceutical needs and professional advice may be sought from our pharmacy staff. Toiletries and gifts are also available. The Pharmacy dispenses all medication for Hospital Patients and Retail Customers. Please feel free to make use of our pharmacy for your on-going pharmaceutical requirements.

Pharmacy hours:
Monday – Friday: 08h00 – 18h00
Weekends & Public Holidays: 09h00 – 14h00

You may contact the Pharmacy on: (011) 724 2412 / 2413

Radiology Department (Diagnostic Radiological Services Inc.)
Diagnostic Radiological Services Inc. is conveniently located just outside the main entrance of Netcare Clinton Hospital. The department is open from 07:30 to 17:30 and provides all aspects of radiology including general investigations, theatre and bedside unit procedure.

Sophisticated image facilities include:

  • Computer Tomography (CT)
  • Ultrasound

You may contact the Radiology Department on: (011) 724 3148

Pathology Laboratories
Two independent pathology laboratories are available within the hospital. A qualified clinical pathologist is available to provide test results and logistical support for laboratory tests.

Contact numbers:
Ampath
Tel: (011) 724 2074

Lancet
Tel: (011) 724 0600


Other Services

  • Physiotherapy
  • Patient Transport Service
  • Netcafé Coffee and Gift Shop
  • Pre-Admission Office
  • Online Pre-Admission (Website Facility)

Physiotherapy
Our established physiotherapy departments provide support services to all medical disciplines, treating medical and surgical patients and implementing appropriate rehabilitative programmes, where necessary.
Netcafé Coffee and gift shop
Located on ground Level, opposite the pre-admission reception, you will find the coffee shop serving a delightful range of light meals and snacks as well as sweets, magazines and newspapers. Small gifts are also available. For any queries or further information, contact them on 011 724 2379.

Pre-admission and Online Pre-Admission (Website Facility)
Once your doctor has confirmed your admission to a Netcare facility, please proceed to the Pre-Admission Desk at the hospital to complete an admission form. An admission form can be obtained from the Pre-Admission Desk and the completed form can be faxed to 011 724 2460. Alternatively you can register online for your admission. Simply visit www.netcare.co.za 0860 NETCARE (638 2273)

Patient and visitor Information

Account enquiries
For any account enquiries please contact (011) 724 2106 and ask for the Credit Control Department.

Compliments and Service Feedback
Your feedback on the level of care and service you have received in our facility is very important to us. It assists us with the on-going evaluation and improvement of the services we provide. Feel free to contact our customer service centre on 0860 638 2273.

Radio & television
Each room is equipped with a television. Remote controls for the television are available. Earphones can be purchased form Reception.

Telephones
Public telephones are available throughout the hospital, and telephone cards can usually be bought from the retail pharmacy and coffee shop. Cellular telephones may be brought into the hospital at your own risk, but there are certain areas where use is restricted.

Visitors
Although most Netcare hospitals are flexible in allowing visitors for most of the day, the well-being of our patients is our primary concern. In order to facilitate doctors’ rounds and any therapy or additional tests that need to be performed, visitors are requested to visit during visiting times only. No visitors will be permitted into the wards before 10:00 each day. In addition, the hospital has a patient resting time during which no visitors or phone calls to patients will be allowed.
Visiting hours and resting times in the wards may differ from hospital to hospital, and indeed different units may have different resting times.

Please consult the notice boards and the respective unit managers in this regard.

Paediatric Wards
No Children under the age of 12 years

Medical and Surgical Wards
Consult the Unit Manager

Intensive Care Units
Only two visitors per patient at any one time

Maternity Wards
Father and Grandparents



Milestones and Awards
Awards

Boasts the second Comprehensive Paediatric Allergy Clinic in South Africa.





PHYSICAL ADDRESS

62 Clinton Road
New Redruth
Alberton
1448
Tel: +27 (0) 11 724 2300 (24hours)
Fax: +27 (0) 11 724 2002

POSTAL ADDRESS

P.O Box 1059
Alberton
1450
VISITING HOURS
10h00-11h00
15h00-16h00
19h15-20h00

MATERNITY UNIT
11h00 - 12h00
15h00 - 16h00
18h00 - 20h00
Siblings of the baby born are allowed to visit in visiting hours only


PHARMACY

Tel: +27 (0) 11 724 2412/2413

HOSPITAL MANAGEMENT

General Manager
Resa van der Merwe
(011) 724 2102
resa.vandermerwe@netcare.co.za

Nursing Manager
Stanley Mhlongo
(011) 724 2321
stanley.mhlongo@netcare.co.za

Financial Manager
Honey Shangase
(011) 724 2052
Honey.shangase@netcare.co.za

Human Resource Manager
Mpho Kgalegi
(011) 724 2055/2053
mpho.kgalegi@netcare.co.za

Pharmacy Manager
Elisma van der Merwe
(011) 724 2397
elisma.vandermerwe@netcare.co.za

Technical Services Manager
Mc Donald Machaka (Acting)
(011) 724 2017
mcdonald.machaka@netcare.co.za



Suggestions/Complaints/Compliments

Hospital customer care team
E-mail:
CustomerCareClinton@netcare.co.za
Central customer service centre
E-mail:
Customer.service@netcare.co.za



Directions from Johannesburg

GPS
26.16.23.53S 28.7.14.15E

Streetmap