Netcare St Augustine's Hospital
Netcare St Augustine's Hospital


Facilities and Services

Situated prominently on Durban's Berea with spectacular views of the cityscape, St Augustine's Hospital is KwaZulu Natal's largest private hospital and is the second largest hospital in the Netcare Group. The hospital was founded by the second bishop of Natal, Bishop Jolivet in 1892 and was originally run by a group of nine dedicated Augustinian sister. The hospital is today a world-class facility with state-of-the-art medical equipment and technology, and offers the full range of medical disciplines.

Bariatric Surgery
Bariatric Centre of Excellence at Netcare St Augustine's has successfully obtained accreditation by an international board to perform gastric bypass surgery. Patients are managed by a holistic team of specialists whose prime objective is safety, expert clinical governance and sustainability of treatment.

For more information contact (031) 268 5083

Cardiology
Electrophysiology Cardiology - for referrals contact Saira on 031 202 4911. Paediatric Cardiology, Cardio Thoracic surgery. State-of-the-art Cardiac Catheterisation Laboratory.

Dermatology

Emergency Medicine
The province's largest Private Level One (1) Trauma Unit with adjacent helipad.
Netcare 911 ambulance base.

ENT Surgery
Including Laser assisted surgery, Endoplasty and Rhinoplasty.
Audiology and Hearing Clinic.

Gastroenterology and Gastroenterological Surgery
Including Laparoscopic surgery for Hiatus Hernia repair (Nissan Fundiplication) and PEG (Percutaneous Endoscopic Gastroscopy)

General Surgery
All major surgical procedures performed including Laparoscopic surgery.

Gynaecology & Obstetrics

Maternity with rooming in facilities, Neonatal Intensive Care, Fertility clinic, Stork's Nest Antenatal and Postnatal classes, first aid and nanny classes. Fertility Specialists. Bone Densitometry Unit.

Hyperbaric Medicine and Wound Care Centre
Treatment for 13 scientifically proven conditions including: air or gas embolism; decompression sickness; carbon monoxide, cyanide poisoning and smoke inhalation; gas gangrene; non-healing wounds due to resistant infections or circulatory problems; crush and traumatic injuries; excessive blood loss; necrotising soft tissue infections; persistent bone infections; damaged tissue due to radiotherapy; failing skin grafts; thermal burns and brain abscesseS.

For more information contact (031) 268 5255

Internal medicine
Gastroenterology
Nephrology, Renal Dialysis Unit - National Renal Care
Pulmonology
Rheumatology

Maxillo- facial surgery
The only hospital in South Africa to offer the procedure of removing stones from salivary glands through fine endoscopy and lithotripsy (stone blasting); forehead transplants through computer-generated models; computer-guided surgery for dental implants

Nephrology
Including haemodialysis, peritoneal dialysis and acute renal dialysis

Neurology
Brain Resource Centre
Sleep Therapy Laboratory

Ophthalmology and Ophthalmic Surgery
Including cataract surgery

Orthopaedics
Computer-assisted knee and replacements (arthroplasty)

Paediatrics
Paediatric surgery, Sleeping over facilities for parents; Isolation Ward

Pathology
Ampath and Lancet Laboratories

Plastic - and reconstructive surgery
Re-implantation of fingers, forearms; breast reconstruction; flap reconstructive surgery

Psychiatry

Radiology
Lake, Smit & Partners - MRI, CT scans, ultrasound

Transplant
Renal transplants

Urology
New state-of-the-art uroskop (Urology Theatre) for treating all urological procedures

Vascular surgery
Including repair of vascular injuries following trauma

Other Services

EEG and Sleep Laboratory
Situated in the hospital's Day Ward, the facility provides a comprehensive treatment for sleep disorders including sleep apnoea. The clinic performs full overnight sleep test to diagnose sleep disorders and to provide necessary treatment. The team includes a qualified technician who will monitor you through the night; a registered nurse to monitor and render basic patient care during the night; a Neurophysiologist who will conduct the pre-analysis; and a Pulmonology Specialist to make a final diagnosis.

The Durban Arthritis Centre and Osteoporosis Unit
The Durban Arthritis and Rheumatism Centre and Osteoporosis Unit, situated in Chelmsford Medical Centre 2, forms an essential part of the management of patients with Arthritis, back pain and Osteoporosis. It involves diagnosis, treatment, education and if necessary, rehabilitation. The hospital recently acquired a new Dexa Scanner (Hologic Discovery W) which measures bone density. The Centre is supported by a multi-disciplinary team comprising of a Rheumatologist, Orthopaedic surgeons, Psychologists, Physiotherapists, Occupational Therapists and a Dietician. The aim of the Centre is to empower the patient and their families through education. It is vital that every patient is involved in the management of their condition. The Rheumatological conditions include: Osteoporosis, Osteoarthritis, Rheumatoid Arthritis, Lupus, Psoriatic Arthritis, Spondylitis, children with Arthritis and Seronegative inflammatory Arthritis of unknown cause.

For more information on Arthritis, Osteoporosis and bookings, telephone (031) 202 5750

The Durban Pain Clinic
Aimed at people who have chronic pain that has not been diagnosed, the clinic puts patients through a programme that is run by medical doctors, physiotherapists, a biokineticist, fitness expert, as well as a neurologist and anaesthetist. Patients are screened to determine the kind of pain they have, before being set on a path to wellness.

Patients are taken off all medication and detoxed before going on to appropriate medication, with the aim being to phase it out entirely, where possible. With stress, an increasingly common denominator in most of our lives, particular attention is paid to relaxing and strengthening the muscles in the body. This is done through a combination of physiotherapy and time spent working out on a Clinical Power Plate to enhance circulation and strengthen the muscles. It works on muscle tissue, tendon tissue, bone tissue and the nervous system, and helps balance the hormones. The programme may also includecognitive behaviour therapy with depending greatly on the patient's needs.

For more information please telephone 031 201 5990.

Additional Services
Coffee shop
Retail pharmacy
Pre-Admission Clinic
Autobank

SOCIALISED SERVICES

Netcare St Augustine’s Hospital has adopted various charities in and around the Durban Area. The hospital assists with hospital drive fund raising and collections to assist:


The Jes Foord Foundation
The Jes Foord Netcare Centre is the first centre of its kind in the Durban area and was officially opened on 30th June 2011. The hospital has transformed a room into a dedicated centre for patients after they have been victims of sexual assault. Patients will receive practical help and comfort under one roof – instead of having to go backwards and forwards to a doctor, clinics and the authorities (SAPS).
The Jes Foord Netcare Centre will operate 24 hours a day and will be staffed from our Trauma Unit. Registered inter counsellors will be on call to give immediate support in a crisis, as well as provide a follow-up service if necessary.


The Starfish Baby Home
The hospital annually holds a collection drive to support The Starfish Baby Home with baby food, clothes and formula.


The Gift of the Givers
In 2011 the Hospital supported the appeal for The Somalia relief and the staff and doctors collected a total of 140 kg of non-perishable food, 20 litres of oil and 131 canned foods. Other items collected included toys, toiletries and baby food products.


SPCA Kloof and Highway Area
The hospital annually donates pillows and blankets to the SPCA to assist them during the winter and rainy season. In 2011 almost 80 pillows were donated.
We also donate old items which can be sold in the SPCA’s on-site shops to raise funds.


Durban Children’s Home
The hospital assisted with stationary collection and donations for The Durban Children’s Home in 2011.


Boys and Girls Town
The hospital donated curtains to Boys and Girls Town to use at three of their facilities in and around the Durban area.


Blind and Deaf society
Various items were donated to the Blind and Deaf society to assist them with the up skilling programme they are currently running to assist young people with career opportunities.


Dance for a Cure Foundation
In 2011 and 2012 Netcare St Augustine’s Hospital supported the Dance for a Cure Foundation with staff to assist with administration of Cervarix vaccinations for 100 young girls of three children’s’ homes, namely Durban Children’s Home; Wylie Youth Care and St Philomena’s Home.
These vaccinations were administered in 3 sessions over a 6 month period.


COP 17 – Climate Summit 2011
During the Climate Summit held in Durban towards the end of 2011, Netcare St Augustine’s Hospital was the preferred medical service provider for all delegates and as such all patients seen during the summit were treated at our hospital.
17 patients visited our facility during the summit.


The Lives we have touched
In addition to all the charities that we support, we have been able to help various other individuals on an ad-hoc basis with treatment and procedures that they could not afford.
Each request received is judge on its merits and treated individually.

Baby Expo 2011
In 2011 the hospital was the proud sponsor of an all inclusive maternity delivery as part of the all expenses paid Baby Expo winner.
The hospital provided all the services that was required as part of the winner’s confinement at the hospital.

McCords and St Mary’s Hospital
The hospital has also assisted McCords and St Mary’s Hospitals with training and guidance with regards to operational efficiency.

Pharmacy
The Pharmacy is situated in the Main Reception area of the hospital and open to the general public. The Pharmacy offers a full retail Pharmacy service with a wide range of toiletries and gift items. The Pharmacy is also contracted to most medical aids.

Milestones and Awards
Awards

Netcare Augustine’s Hospital has been awarded the prestigious PMR.africa Diamond Arrow Award in the Private Clinics/Hospitals category for the fourth year running. The hospital was rated top in the province with an overall rating of 4.27 out of a possible 5.00, confirming the significant role the hospital plays in healthcare delivery in KwaZulu-Natal.

The award was based on a survey conducted between April and June 2012 among respondents comprising CEOs, MDs, business owners, company directors, managers and senior government officials based in KwaZulu-Natal.

The hospital also received 1st Place in the Daily News “Your Choice” readers’ award in 2012.

The name 'Your Choice' speaks for itself in that the competition is based on the readers' votes for the best business / service in Durban - this obviously comes from their own experiences with a retailer or service provider.

The competition runs with the publication of the ballot forms in the Daily News, Mercury, Independent on Saturday and Sunday Tribune over a two week period. A dedicated website - www.yourchoicekzn.co.za – allowed readers to vote from 17 June to 11 July. As with all ballots, the total entries are collected and the data capturing begins. At the end of this process, the results of the 1st, 2nd & 3rd best businesses are released.



PHYSICAL ADDRESS

107 JB Marks Road
Durban
4000

Tel: +27 31 268 5000
Fax: +27 31 201 4598
POSTAL ADDRESS
PO Box 30105
Mayville
4058
VISITING HOURS
15h00-16h00
19h00-20h00
PHARMACY
Tel: +27 31 268 5298
HOSPITAL MANAGEMENT

Hospital General Manager
Augusta Dorning
Tel: 031 268 5018
augusta.dorning@netcare.co.za

Financial Manager
Aletta Allen
Tel: 031 268 5036
aletta.allen@netcare.co.za

Pharmacy Manager
Fathima Moolla
Tel: 031 268 5299
fatima.moolla@netcare.co.za

Human Resource Manager
Anesh Maharaj
Tel: 031 268 5593
anesh.maharaj@netcare.co.za

Marketing Officer
Vacant

Nursing Manager
Jennifer Pieterse
Tel: 031 268 5064
jennifer.pieterse@netcare.co.za


Suggestions/Complaints/Compliments

Hospital customer care team
E-mail:
CustomerCareStAugustines@netcare.co.za
Central customer service centre
E-mail:
Customer.service@netcare.co.za




Directions


GPS
29.51.20.31S 30.59.25.30E


Streetmap