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Netcare St Anne's Hospital

Netcare St Anne's Hospital


Facilities and Services

Netcare St Anne's Hospital, is situated in the heart of Pietermaritzburg, the Capital City of Kwa-Zulu Natal. Our over 200 bedded facility has 7 operating theatres and a specialised Caesar theatre. The hospital is currently undergoing an upgrade which is in line with the expansion of the city. The hospital offers an unrivalled combination of highly- skilled specialist, outstanding nursing care and the most sophisticated equipment in Kwa-Zulu Natal and the Midlands.

This modern facility boasts a multi disciplinary approach including leading doctors, specialists and highly-skilled nursing staff supported by a team of allied health and administrative personnel. 24 -Hour Accident & Emergency Department Our 24 -Hour Accident and Emergency department is equipped to handle the full spectrum of medical needs promptly and efficiently. Highly trained professional deal with trauma as well as general medical emergencies.


24 -Hour Accident & Emergency Department

Our 24 -Hour Accident and Emergency department is equipped to handle the full spectrum of medical needs promptly and efficiently. Highly trained professional
deal with trauma as well as general medical emergencies.

  • Anaesthesiology
  • Audiology
  • Bariatric surgery
  • Brachytherapy
  • Cardiology
  • Cardiothoracic Surgery
  • Dermatology
  • Dental Surgery
  • Dietetic Services
  • Ear, Nose and Throat Surgery
  • Endocrinology
  • Gastroenterology
  • General Surgery
  • General Practitioners
  • Gynaecology
  • High Care Unit
    The 16-bed High care unit provides isolation capabilities for the management and prevention of infection. For any queries or further information, contact the unit on 033 8975113.
  • Internal Medicine
    Endocrinologist, Gastroenterology, Nephrology, with dialysis unit, Pulmonology, Rheumatology
  • Mammography and breast care
  • Maternity
    Netcare St Anne’s Hospital boasts a fully equipped maternity unit with general, semi-private, and private wards.
    Rooming in is encouraged and our expertly trained staff are always available to provide advice and support to new mothers.
    Specialized care and support is provided by our experienced, highly skilled staff in our Neonatal Intensive Care Unit.
  • Maxillo facial surgery
  • Netcare 911
    The Accident and Emergency department is ably supported by an onsite 24-hour Netcare 911 base consisting of Advance Life Support paramedics, ambulances and scene protection vehicle. In case of medical emergencies please contact Netcare 911 on 082 911.
  • Neurology
    EEG technicians
    Nerve conduction studies
  • Neuro Surgery
    Specialised back & neck unit, rehabilitation facilities
  • Oncology
  • Ophthalmology
  • Orthopaedic Surgery
  • Paediatrics
    We realize that for a child to come into a hospital environment may be stressful and unsettling. Our staff is trained to help in any way possible, and will help to explain the procedure to the child. In addition, they are more than willing to work alongside you to make your child’s stay as comfortable as possible.
  • Pathology
    Ampath is an independent pathology laboratory and are resident on the 1st Floor of Netcare St Anne’s Hospital Medical Centre. Ampath can be contacted on 033 3451369
  • Plastic and Reconstructive Surgery
  • Psychiatry
  • Pulmonology
  • Radiology
    All aspects of radiology are provided by the specialized radiology practice of Drs Kauffman and Partners at Netcare St Anne’s Hospital. This centre of excellence has sophisticated imaging services to provide MRI & CT Scans.
  • Specialist Physicians
  • Speech Therapy
  • Radiology
  • Linear Accelerator
  • Urology
  • Vascular
Other Services

Dietician
Dieticians who work independently cater for special diets as prescribed by our doctors. The dietician can be contacted though reception or the ward secretary.

Pre-admission clinic
Once your doctor has confirmed your admission to Netcare St Anne’s Hospital, please proceed to the Pre-Admission Clinic, to conduct a pre operative assessment to determine if you are healthy enough to proceed with surgery. All potential problems detected can be resolved in a timely manner. Main members ID , medical aid Card and a consent letter from the surgeon is required during the pre admission consult. Online pre Admission is also available on our website www.netcare.co.za
Clinic times are
07:00-15:30 Monday –Friday
No appointment required
Pre Admission Clinic can be contacted on 033 8975095/5096

Physiotherapy
Highly qualified physiotherapist provide support services to all medical disciplines, treating medical and surgical patients and implementing appropriate rehabilitative programmes, where necessary.

Stork's Nest Mother and Baby Clinic
The Stork’s Nest Mother and Baby Clinic situated on the 2nd Floor Netcare St Anne’s Hospital Medical Centre provides the following services:

Anti natal classes
4D scans
Breast feeding advice
Education classes, guidance, support and weight checks

Post Natal classes
The clinic can be contacted on 033 8975309

Pharmacy
Conveniently situated on the ground floor of Netcare St Anne’s Hospital is our Retail Pharmacy offering extensive services to all our customers.
Trading times
08:00 - 17:00 Monday - Friday
08:00 - 13:00 Saturday
Closed on Sundays and Public Holidays
In line with the values of Netcare, our 24 hour hospital pharmacy ensures that all our patients have access to medication when ever it is needed.

General Hospital Information
Account enquiries
For any account enquiries please contact (033) 8975017 and ask for the Credit Control Department.

Compliments and Service Feedback
Your feedback on the level of care and service you have received in our facility is very important to us. It assists us with the on-going evaluation and improvement of the services we provide. Feel free to contact our customer service centre on 0860 638 2273.

Radio & television
Each room is equipped with a television. Remote controls for the television are available. Earphones can be purchased from Reception.

Visitors
In order to facilitate doctors rounds and any therapy or additional tests that need to be performed, visitors are requested to visit during visiting times only. No visitors will be permitted into the wards before 10:00 each day
Visiting hours:
10:30-11:30 Medical Wards only
15:00 - 16:00 & 19:30 -20:30 for Intensive Care Patients
19:00 - 20:00 General Medical and Surgical Wards
Children under 12 years are not allowed to visit patients to safeguard them and the patients against any health risk.

Coffee and gift shop
You will find the Netcafe coffee shop on the ground floor of the hospital. They serve a delightful range of light meals and snacks as well as sweets, magazines and newspapers. Small gifts and flowers are also available. Open times : 8 am - 8pm

ATM
An ATM is available to the public on the ground floor of the hospital.



Milestones and Awards
Awards
2011 - CPR (Cardio Pulmonary Resuscitation) - Highest Regional Audit.

2011- One of only three hospitals in Netcare recognised for consistent improvement in the Patient Satisfaction Survey Results.

A referring hospital with the Comrades marathon Association for more than 15 years.

2009-2010 HASA Finalist Award for Outstanding Community driven projects and
partnership with District Health.

2009 Winner of the HIV Aids Imbizo Award.

2007 Five Star Pietermaritzburg Chamber of Business Award for Excellence in Customer Care.

2009 Netcare St Annes Finalist for (HASA) Hospital Association of South Africa. Award category involvement in service to local community projects that keep a strong presence in PMB and Midlands Communities.

2012 Alkin Gordon Award – Maternity Unit for their CSI Initiatives




PHYSICAL ADDRESS


331 Burger Street

Tel: +27 33 897 5000
Fax: +27 33 897 5001


POSTAL ADDRESS

P O Box 595
Pietermaritzburg
3200
VISITING HOURS

Medical Wards
10:30-11:30

Intensive Care Patients
15h00-16h00
19h30-20h30

General Medical & Surgical Wards
19h00-20h00


PHARMACY

Tel: +27 33 897 5079
HOSPITAL MANAGEMENT

Hospital Manager
Louis Joubert
Tel: 033 897 5006
louis.joubert@netcare.co.za

Nursing Manager
Ash Norman
033 897 5010
ashika.norman@netcare.co.za

Financial Manager
Colleen Coles
Tel: 033 897 5008
colleen.coles@netcare.co.za

Human Resources Manager
Liz Brill
Tel: 033 897 5035
elizabeth.brill@netcare.co.za

Pharmacy Manager
Hushendree Naicker
Tel: 033 897 5078
hushendree.naicker@netcare.co.za

Technical Services Manager
Chris Botton
033 897 5295
chris.botton@netcare.co.za

Catering Manager
Malini Govender
Tel: 033 897 5253
malini.govender@netcare.co.za

Marketing Officer
Shubnum Ismail
Tel: 082 360 2590
shubnum.ismail@netcare.co.za

Accident and Emergency
Tel: 033 897 5050 / 897 5056




Suggestions/Complaints/Compliments

Hospital customer care team
E-mail:
CustomerCareStAnnes@netcare.co.za
Central customer service centre
E-mail:
Customer.service@netcare.co.za



Directions


GPS
29.36.12.41S 30.23.3.68E


Streetmap