Netcare Akeso crisis line
Netcare Akeso crisis line
Our crisis line is available 24/7, providing immediate care and advice over the phone for mental
health emergencies, crises, or even if you need some advice or information.
What does the crisis line offer?
Our crisis line counsellors can provide you or your loved ones with information about mental
health and mental health care services.
We can also assist you with navigating our various Netcare Akeso mental health facilities
and the services we offer in each. If you need to make an appointment, arrange an admission,
or need other information, we can connect you with the facility of your choice.
If a mental health emergency requires paramedic intervention, our crisis line is powered by
Netcare 911 to assist with dispatching an ambulance and getting you or the patient to an
appropriate facility. We liaise with alternate service providers if Netcare 911 is not
available to assist promptly.
The crisis line team
Our crisis line counsellors are experienced and registered mental health professionals.
Comprising of social workers and registered counsellors, they are passionate about, and
experienced in, mental healthcare and are committed to helping you however they can.