Welcome to the future of healthcare

MyNetcare Online is your convenient, private and secure online dashboard management portal. Edit and update all of your personal information, book medical appointments, link your dependants, and make online pre-admissions.

Personal Information

Please only use Passport if you are not a South African citizen.

You’ve entered a valid South African ID number.

Number and Password

Please note, this number will be used for all interactions with MyNetcare Online.


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If you're having difficulty logging in or your mobile number has changed, please contact the hospital pre-admission for assistance to update your number. Alternatively contact the Online Pre-admission Customer Services during office hours: 010 205 7335 or email:

First Error Screen


Existing user!


Second Error Screen


Sorry, we are unable to register you.

An error occurred. Please retry and if the error persists please contact an administrator


Final error Screen


Sorry, we are unable to register you.

Contact us for assistance

Final success Screen


You’ve registered successfully!

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You can now complete all the necessary pre-admission documents online, either for yourself or a dependent, wherever and whenever.

Register to get started
Manage your appointments with Netcare appointmed™ in your Health Centre

Netcare appointmed™ will conveniently make all your medical appointments for you with appropriate healthcare professionals including specialists, GPs and dentists in Netcare’s extensive network.

Link your family members

Add your loved ones and dependants to your Health Centre to manage their health records and complete any online pre-admissions on their behalf.

Control your personal information

By managing your personal information and keeping it up to date you’ll ensure that Netcare always has your latest data. This makes for easy online pre-admissions and medical aid pre-authorisations for procedures and admissions.

Further information

Contact the central customer service centre on or 0860 NETCARE (0860 638 2273).

Please note that the centre operates on weekdays between 08:00 and 16:00.

Contact us