MyNetcare Online is your convenient, private and secure online dashboard management portal. Edit and update all of your personal information, book medical appointments, link your dependants, and make online pre-admissions.
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Please only use Passport if you are not a South African citizen.
Please enter a valid passport number
At Netcare, we use your ID number to associate all your interactions with us.
At Netcare, we use your passport number to associate all your interactions with us.
Your ID or Passport number acts as your unique username for MyNetcare Online. This enables us to identify and associate all your Netcare hospital and online interactions to ensure one record of all your engagements with us.
Please note, this number will be used for all interactions with MyNetcare Online.
It seems that the number you provided doesn’t match what we have on record from previous interactions with Netcare. Please call: 010 205 7335 to verify and update a new number. This is to protect your personal information.
Password needs to contain at least one uppercase character, lowercase character, number and special character. (E.g. Netcare123@)
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. Expires in 5 minutes
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You can now complete all the necessary pre-admission documents online, either for yourself or a dependent, wherever and whenever.
Netcare appointmed™ will conveniently make all your medical appointments for you with appropriate healthcare professionals including specialists, GPs and dentists in Netcare’s extensive network.
Add your loved ones and dependants to your Health Centre to manage their health records and complete any online pre-admissions on their behalf.
By managing your personal information and keeping it up to date you’ll ensure that Netcare always has your latest data. This makes for easy online pre-admissions and medical aid pre-authorisations for procedures and admissions.
Contact the central customer service centre on [email protected] or 0860 NETCARE (0860 638 2273).
Please note that the centre operates on weekdays between 08:00 and 16:00.
View answers to FAQs
Privacy and confidentiality policy
MyNetcare Online terms & conditions
Access to information policy