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What began as one family’s healing journey through grief has quietly grown into a powerful legacy of love, connection and early developmental support for vulnerable newborns and their parents across South Africa.

Since launching just under two years ago, Archie’s Archives has brought comfort to thousands of families through seven of Netcare’s neonatal intensive care units (NICUs). Now, in a major milestone, a further 12 Netcare hospitals are receiving Archie’s Archive units, expanding the impact of this special initiative across 19 Netcare facilities.

Verena Bolton, neonatal nurse and national coordinator of Netcare Ncelisa human milk banks, notes that Netcare did not hesitate to get behind the project, a concept which she describes as “beautifully simple and profoundly impactful”.

Pre-packed, sealed bundles of books — handpicked and donated by volunteers — are stocked into the Archie’s Archive shelving units, ready to be gifted to parents whose babies are admitted to the NICUs for an extended period. Bolton points out that these books are not shared among families but are theirs to read aloud at their baby’s bedside and to take home afterwards, upholding strict hygiene standards.

Pic: A joyful embrace: Sr Juanita Coetzee, NICU unit manager at Netcare Unitas Hospital (left), and Tiffini Hein (right), share a heartfelt moment as a brand new Archie’s Archives unit arrives at the hospital – a Hein family initiative rolling out across Netcare facilities nationwide. The archives, created in memory of baby Archie, provide a source of comfort and bonding for families with babies admitted to hospital through the power of books.

 

Pic: Netcare Pinehaven Hospital staff happily received their Archie’s Archives unit and brand new books for families with babies in the NICU – including a book authored by Tiffini Hein, mother of Archie in whose memory the initiative is named. Pictured from left to right are maternity ward personal assistant Marie Kloppers; enrolled nurse in the hospital’s NICU, Sr Sinah Mlangeni; Tiffini Hein; NICU manager Mr John Malatsi; maternity ward unit manager Sr Tshepo Hlakanyane; and NICU nurse Sr Neo Letowane.

 

A legacy of love
Archie’s Archives was born out of Tiffini and Richard Hein’s experience with their son Archie, who was diagnosed with neonatal Marfan syndrome shortly after his birth in August 2022. Despite his fragile condition, Archie lived for three months, surrounded by the love of his family.

“Reading to Archie in the NICU and then at home became a treasured ritual, offering comfort and bonding during our most difficult days. We decided to honour his memory by creating Archie’s Archives – passing the baton of comfort to other families navigating NICU life,” says Tiffini.

Evidence-based benefits
According to Verena Bolton, reading to their baby in the NICU is an act of empowerment for parents at a time when they can often feel helpless in caring for their child, providing them with a specific, purposeful role in this intensive hospital setting.

“This reinforces Netcare’s value of family centred care while offering proven cognitive and physiological benefits for the child. Reading empowers parents to nurture and bond with their baby even when the infant cannot be physically held for medical reasons,” she says. 

“The sound of a mother or father’s voice provides emotional security and contributes to long-term relational and developmental benefits. The science behind this is striking. Research into language nutrition — the concept of how rich language exposure feeds a baby’s developing brain — highlights its powerful role in infant development, especially for premature babies in neonatal care,” explains Bolton.

“International research has shown that parental language exposure at this critical stage can significantly influence brain development, and is linked to better physical growth, stronger neural connections, improved feeding, and more stable heart and breathing rates,” she says.

Pic: Thanks to the enduring vision of the Hein family, Archie’s Archives has brought comfort to thousands of families over the past two years and is now expanding its reach across 19 Netcare facilities, reinforcing Netcare’s value of family centred care while offering proven cognitive and physiological benefits for babies.

 

Pic: Supporting families across the nation: The team at Netcare St Anne’s Hospital was all smiles as they welcomed the Hein family’s delivery of an Archie’s Archive unit at the facility. Pictured from left to right are registered nurse Sr Samantha Desai, enrolled nurse Sr Xoli Mbombvu, Richard and Tiffini Hein, paediatric ward unit manager Faieza Naik, enrolled nurse Sr Spindile Nsimbi.

 

The next chapter
Thanks to the enduring vision of the Hein family, over 6,700 books have already been distributed through Archie’s Archives, each one a quiet reminder of love, hope and human connection. While the Hein family have shouldered a considerable portion of the funding themselves, individual and corporate donations have significantly contributed to the initiative’s development.

“We are so thrilled to be rolling out the next 12 units, all of which have been fully sponsored by Bioderma, who have put enormous energy into this next chapter for Archie’s Archives,” says Tiffini.

As the initiative continues to grow, a special new addition is being introduced to the project – a book authored by Tiffini Hein titled ‘Penny’s Peculiar Pelt’.

“The story, about a little penguin who is a burns survivor, is based on the real life experience of a little girl we welcomed into our family when she was very small and medically compromised, and who we are proud to parent. Once again, Bioderma got behind us and has made it possible to publish this book, 500 copies of which will be included in Archie’s Archives,” she says.

“We are so thankful for the incredible support we have received along the way, and for the ongoing efforts of the unit managers in the Netcare NICUs, who have really championed our cause. I love hearing the words ‘Hello Archie's Mom!’ whenever I pop into one of the hospitals. It is a balm to my soul that our boy hasn't been forgotten. The halls of Netcare are a place where I get to be Archie's mum before anything else.

“I have met countless people who, when I mention the project, are so excited to tell me that their child has one of Archie’s stamped books on their nightstand. Our hope is that no parent ever feels alone, and this shared experience continues. Every book is a quiet companion and a reminder that love endures, even in the smallest voices,” she concludes.

For more information about how to contribute to Archie’s Archives, please contact Tiffini Hein at [email protected].

Ends.

Notes to editors
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