Stay informed on how your loved one hospitalised with Netcare is doing.


With current restrictions in place, this service enables patients’ next-of-kin to receive regular updates, and even further support if needed, from a hospital representative or social worker. Residents outside of South Africa can email

Operating hours:

  • Mon - Fri 08:00 - 18:00
  • Sat - Sun 08:00 - 17:00

At Netcare, we are striving to change health and care for the better

So, when you entrust your care to us, we acknowledge that YOU are as unique as your fingerprints, with your own personal circumstances, needs, fears, and expectations about your health and care.

Our holistic view places YOU - as a person and not just a patient - in the centre of all we do, and encourage you to fully participate in your health and care journey with us.

Watch how we do this

Why choose the
Netcare Group?

The Netcare Group offers you a unique, comprehensive range of medical services across the healthcare spectrum, enabling us to serve all of your health and care needs. Our focus on implementing sophisticated digital systems will enable us to provide you with care that fully integrated and an enhanced experience across our Group's operations

Netcare Hospitals
Netcare offers acute multi-disciplinary medical care through its extensive South African network of private hospitals which include centres of excellence, day hospitals and emergency departments, most with accredited trauma centres.
National renal care
National Renal Care (NRC) offers comprehensive dialysis services to patients with compromised kidney function. It is the only private dialysis provider in South Africa and is jointly owned by Netcare and Adcock Ingram Critical Care.
Netcare cancer care
Netcare Cancer Care offers treatment for all types of cancers through multi-disciplinary teams using advanced technology and custom designing treatment plans for each individual. Various support services are also offered to individuals during their journey.
netcare 911
Netcare 911 offers pre-hospital emergency medical services including evacuation of patients by road or by air in specialised helicopter or jet air ambulances, as well as transfer of patients between medical facilities. It is the only fully digitised emergency medical service in Africa.
Medicross offers a range of primary healthcare services in dedicated medical and dental centres, providing access to GPs and dentists, as well as to pharmacy, x-ray, physiotherapy, pathology and other healthcare services.
Akeso offers specialised inpatient treatment, provided by multi-disciplinary healthcare teams in dedicated mental health facilities across South Africa, for a range of mental health and addictive conditions. Outpatient services and post-discharge support groups are also offered.
Netcare occupational health
Netcare Occupational Health provides contracted occupational health and employee wellness services to companies ranging from multi-nationals to smaller enterprises, across all sectors of the economy.


A new, affordable way to get private healthcare

Through our innovative product solutions and extensive network partners, you can now pay-as-you-go for quality private healthcare when you need it most.

Our range of new solutions are designed to help you and your family better meet your healthcare requirement, and some of our products are available to be transferred to others in need.

Learn more

Netcare appointmedTM

Medical appointments tailor-made for you

Netcare appointmed™ is a convenient, free service designed to make medical appointments for YOU with specialists at Netcare hospitals, GPs and dentists at Medicross medical and dental centres, and psyciatrists at Akeso mental health facilities.

No membership, no fees, just hassle-free healthcare to suit your unique needs.

Request an appointment

Family Connect Line

Keeping you informed on the status of your loved ones hospitalised with COVID-19.

We understand that hospitalisation of your loved one can be very stressful, especially when you are possibly unable to reach them or our hospital to stay informed of their condition. That’s why we have set up a dedicated, national “Family Connect Line” that will facilitate regular updates regarding your loved one in our care.

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Healthcare Dashboard

The Netcare Healthcare Dashboard is your personal healthcare management platform. Register to create a profile for yourself, also for your registered dependants if you wish, and do online pre-admissions at your convenience.

Register to get started

What’s new

View the latest happenings and achievements at Netcare and the Group's operations.

More news
09/02/2021 08:53 AM
Revised visitation policy

Issued 08 February 2021

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29/05/2020 01:57 PM
Coronavirus COVID-19

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12/05/2017 05:00 AM
Special messages to Netcare Group nurses on International Nurses Day

Follow the links to view videos

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01/02/2017 07:40 AM
Guide to exhibition at Netcare Christiaan Barnard Memorial Hospital

With special thanks to Richard Friedland for his passionate and meticulous dedication in bringing this exhibition to fruition and with gratitude to the late Jeremy Rose...

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09/01/2017 01:56 PM
Official launch video - Netcare Christiaan Barnard Memorial Hospital

Follow the link to view the official launch video of Netcare Christiaan Barnard Memorial Hospital:

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06/12/2016 11:31 AM
New Netcare Christiaan Barnard Memorial Hospital officially launched

Building on South African medical heritage, state-of-the-art, multi-disciplinary facility looks to the future

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24/11/2016 10:00 AM
New hospital is first step in establishing a comprehensive, first of its kind medical precinct in South Africa

The opening of the new Netcare Christiaan Barnard Memorial Hospital

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Media releases

Find the latest media releases issued by Netcare for the Group and its operations, as well releases dating back to 2009.

More releases
10/09/2021 06:39 AM
Paragon of vascular surgery in SA leaves indelible mark on the world of healthcare

‘A good seed has fallen to the ground…’

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09/09/2021 11:04 AM
Proactive healthcare behaviour can save women’s lives

High prevalence of cervical cancer can be curbed 

Read more
08/09/2021 12:11 PM
Netcare and Wits team up for vaccination site

C19 vaccine for students and their families at Wits Main Campus

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03/09/2021 07:39 AM
Eight-month-old set to thrive after lifesaving donations

Pulling together for Baby Muhammad’s heart operation 

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01/09/2021 11:38 AM
Christiaan Barnard Memorial Award for ‘caring intellectual giant’

Top honour for highly respected specialist awarded posthumously 

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01/09/2021 11:13 AM
Affordable access to telemedicine important for people with mobility issues

Patients urged to ‘pick up the phone’ this International Spinal Cord Injury Day

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01/09/2021 11:12 AM
Affordable access to telemedicine important for people with mobility issues

Patients urged to ‘pick up the phone’ this International Spinal Cord Injury Day

Read more
01/09/2021 07:59 AM
Breastfeeding 101: When in doubt, reach out

Mothers encouraged to manage expectations and ask for help

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Research publications

Find research publications and articles authored by Netcare staff and associates.

More publications

Investing in Netcare

The Netcare Group provides innovative and quality healthcare in South Africa and Lesotho. We endeavour to treat patients with utmost dignity and respect, and we’re committed to our values by investing in our people, state of the art facilities and the latest medical technology.

Learn about our shares
The Netcare Group. Providing YOU with the best and safest care