Tech capabilities

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Tech
capabilities

When it comes to saving lives, we have the very latest technology on hand to make sure we get it right. As tech plays an increasingly pivotal part in our operations, we’ll continue to embrace international innovations and breakthroughs.

Committed to cutting edge capabilities

Rapid location tracking

We’ll locate you in record time through your GPS coordinates, no matter where you are.

Rapid response by road or air

Rapid response by road or air, with vehicles tracked so that progress or delays can be relayed to you.

Innovative CPR via video

First for Africa, a new digitally enabled Life- saving Service.

Automatic vehicle selection

We’ll automatically identify the 15 emergency vehicles closest to you, to expedite response times.

Remote routing

A personal navigation device enables remote routing of ambulances and rapid response vehicles.

Reduced call time

We speed up calls through SMS based voiceless communication to shorten our response time and save precious seconds.

Wi-Fi enabled ambulances

We send your vital signs to our call centre and the receiving hospital while en route, so that the hospital’s medical team is ready for you on arrival.

Voice records

We retain voice records of all interactions for security purposes.

Full telehealth capabilities

We have full telehealth capabilities.

Medical Scheme EMS Medical Scheme EMS

Call taking and dispatch

Custom designed integrated call taking (ICT) and integrated dispatch system (IDS) technology in Netcare 911’s national emergency operations centre (EOC) ensure that the nearest emergency response team is dispatched to the scene.

Satellite tracking

All of Netcare 911’s emergency vehicles are equipped with global positioning (GPS) technology. We also use satellite tracking to assist our emergency medical staff to get to the scene of an emergency in the shortest possible time.

In an emergency, time matters

Download the new Netcare app, and our unique geolocation technology will immediately find you in an emergency, wherever you are, for expert care and peace of mind.* You can also track your ambulance in-app for updates on when help will arrive.

Get the Netcare app now!

App Store Google Play Explore it on app gallery
App Store
Google Play Explore it on app gallery

*Medical aid or private rates will apply

Used devices donated to fight poaching

We’re not only passionate about saving human lives but also those of animals under threat. We donated over 100 communication devices to the Game Rangers Association of Africa (GRAA), including 97 Panasonic Toughbooks, vehicle radios and radio base stations.

Designed for use in rugged conditions, these devices are now used by brave teams in their anti-poaching operations.

Mac Netcare

Interested in a career
at Netcare 911?

Netcare 911 follows a transparent recruitment process to attract the best people. We are a values driven organisation that focuses on service leadership, staff engagement and developing our people. Our company culture is based on high performance and an empowering approach which encourages innovation and recognises employee achievements.

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