Our core value is care

We believe in promoting mental wellness for every person.

We provide the best and safest in person centred mental healthcare, tailoring treatment to each individual's unique needs. Our aim is to help you improve your life by developing creative and proven strategies for sustainable mental health and wellness.

Take a self-assessment 24/7 crisis line

How we care

We know that each person's mental healthcare needs are as unique as they are, so our treatment options and programmes are designed to be tailored to each individual.

We place the person at the centre of their care, and of everything we do, to ensure you receive the right care for yourself and in order to reach the best possible outcome for you.

We provide a safe, non-judgemental and comforting environment at our mental health facilities where a thorough assessment, containing, and healing are a priority and where our patients and the people they love are treated with dignity and respect.

Our values

Acceptance

The value of ACCEPTANCE teaches us to accept ourselves, others, and reality, exactly the way they are and without denial or judgement. In the emotional sense, we show acceptance when we allow our own and others’ feelings to be as they are, without needing them to conform to our expectations.

Kindness

The value of KINDNESS is demonstrated through acts of caring for others, being gentle, friendly, and generous. Kindness is both a message and a deed of love from one person to another, and it's something that we can not only give to others but also to ourselves, to great benefit.

Empathy

When we enact EMPATHY, we show the ability to understand another’s perspective or circumstances whether we agree with them or not. When showing empathy we put ourselves aside and focus entirely on the experience of others.

Sincerity

SINCERITY is the value that allows us to speak truly about our feelings, thoughts, and desires. A sincere person’s words and actions can be trusted, and sincerity creates a safe space for vulnerability, which is so important to healing and growth.

Openheartedness

The value of OPENHEARTEDNESS manifests when we can respond to appeals for help with tenderness, consideration, helpfulness, and curiosity without judgement. Openheartedness is when we are generous and willing in the face of a genuine request for assistance.

Why Netcare Akeso?

Trying to find the right care to help with your mental health can be overwhelming. At Netcare Akeso, we want you to find a place of healing where you can actively participate in your care and recovery.

We only select the best multidisciplinary professionals to deliver a truly collaborative, person centred experience. At Netcare Akeso you will have access to a range of registered, experienced mental health professionals.

Our programmes provide you with an opportunity to be involved in a number of therapeutic groups and activities, as well as one on one sessions with your treating professionals.

No one should walk the road to better mental health alone.

We are here to help YOU

The professional teams at Netcare Akeso are there to help and support each patient on their recovery journey. However, the patient’s full commitment to the programme is key to their success.

It may not always be easy, but together we can change your life for the better.

Our EXCO team

Our team is here to help you on your mental health journey.

Melanie Da Costa

Managing Director

Stefan Gottlieb

Head of COPE

Pholisa Mgidlana

Akeso Divisional HR Manager

Steven Luis

Group Financial Manager

Lerato Motshudi

Akeso Medical Manager

Julia Morare

National Nursing Services Manager

Megan Hosking

Crisis Line and Marketing Manager

Mpoi Williams

Head: Digitization and Systems

Emma Hooyberg

Group Commercial Manager

Magriet Holder

General Manager: Akeso Operations

COPE

At the core of all the Netcare Akeso programmes is COPE – the Centre of Psychotherapy Excellence.

COPE is a multidisciplinary treatment programme at the heart of our mental health facilities. Its purpose is for us to walk with you on a journey towards greater self-awareness and a deeper understanding of your mental health. Through the COPE programme, you will have the opportunity to be involved in various therapeutic groups and activities. These include learning new skills to manage your mental health better, as well as taking part in activities that focus on creative expression.

Learn more

Our services

Face to face sessions

Virtual individual sessions

Virtual group sessions

Family
sessions

What sets us apart

Netcare Akeso registrations

Being registered with the appropriate authorities ensures that we align to specific standards and regulations, which in turn supports our goal of providing you with the best and safest care. Netcare Akeso is registered and licensed annually following rigorous inspections.

Department of Health

Department of Social Development

Board of Healthcare Funders

Hospital Association of South Africa

A commitment to quality of care

It’s not just something we say. We regularly monitor, measure, and publish the data that shows the high quality of care we provide, guided always by our principles of transparent and person centred care.

Explore our measures and results

Get in touch

As part of our commitment to providing the best and safest care to all of our patients, we listen. If you have anything you’d like to ask us, any problems or complaints, any compliments or other feedback, please get in touch.

Further information

Contact the central customer service centre on
[email protected]
or
0860 NETCARE (0860 638 2273).

Please note that the centre operates on weekdays between 08:00 and 16:00.