Main things to know

  • The ward staff will ask you to sign several documents. Please ensure that you sign all before leaving the ward.

  • Make sure that you take any x-rays or scans done during your hospital stay home with you. Note that these may be in digital format.

  • After leaving the ward, you need to present your discharge form or card — which will be given to you by the ward staff — at the main hospital reception.

  • You’ll need to settle any outstanding charges and fees not covered by your medical scheme, such as private room fees.

  • Private patients will be required to settle their outstanding hospital bill. The following payment methods are accepted: cash, EFT and debit or credit card payments.

Before you leave the hospital

Follow-up appointment

Request an appointment

  • Your doctor will most likely ask you to book a follow-up appointment, so you may choose to go to their consulting room and book the appointment before leaving the hospital. Alternatively contact Netcare appointmed™ online via the MyNetcare Online portal on our website, or call Netcare appointmed™ on 0860 555 565 and a consultant will conveniently book the appointment for you with your doctor. This service is provided free.

  • If your doctor has not advised you to make a follow-up appointment, we suggest you ask whether it’s needed and how long after your discharge it should be.