Corporate emergency medical services (EMS)
Back to products
emergency medical services (EMS)
Netcare 911's corporate EMS cover enables employers to provide their workforce with world
class emergency medical care in the event of unforeseen workplace incidents and accidents.
How does corporate
We manage any workplace medical emergency throughout South Africa — in compliance with the
Occupational Health and Safety Act.
We provide employers with an end-to-end service through our state of the art aeromedical
services and road ambulances, and the Netcare Group’s extensive hospital network.
Any transportation or response costs are charged for on a FFS basis. In most cases, however, the costs will be covered by the Compensation Commissioner, medical scheme or client.
This provides clients with peace of mind
knowing that Netcare 911’s vast EMS infrastructure is at their disposal 24/7.
WHY CHOOSE CORPORATE EMS COVER?
We load all your details onto our integrated call taking (ICT) and GPS systems to enable instant
recognition and the prompt, efficient dispatch of medical resources to your worksite in an
Access to our national emergency
operations centre (EOC), Health-on-Line
service and telephonic trauma
Expert emergency care
Emergency call incident management
Access to virtual consultations and
Netcare appointmed™ appointment
booking services with specialists, GPs
Rapid response by road or air — with vehicles tracked to monitor their
All interactions recorded on our CareNet system at the EOC,
for security reasons and in compliance with the POPI Act, 2021.
Transfer of ill or injured employees from site to the closest, most suitable medical
facility, as well as inter-facility transfers.
First aid training for employees accredited by the Department of
Assistance with emergency evacuations and/or mock drills at client premises.
Standby and support at company events on request.
Telehealth and virtual consultations available.
With Netcare 911's Health-on-Line, assistance and advice in both
emergency and non-emergency situations are just a phone call away.
* Terms & Conditions apply.
We do our utmost to provide access to advice in a caller’s home language but, unfortunately,
this is not always possible. However, our agents are fluent in English, Afrikaans, Sotho and
- Access to telephonic medical advice and information 24/7, for both
emergency and non-emergency situations.
- Details on nearest suitable medical facilities.
- Guidance on medications, their correct use, and possible side-effects
in case of overdose.
- Immediate escalation to Netcare 911’s emergency dispatch, should
emergency medical intervention be required.
- Advice on poison treatment protocols.
Our life saving services
The nerve centre of Netcare 911 — coordinating all our
One of the largest fleets of private ambulances and rapid response vehicles in SA.
Netcare 911 is an EMS provider with both jet and helicopter ambulance squadron.
Telephonic medical information and advice for emergency and non-emergency cases.
Effective case management of inter-facility patient
24/7 coordination of all road and air ICU patient
management and transportation.
Dedicated assistance and resolution of all enquiries, queries and complaints.
Cutting-edge location and dispatch technology enables us to optimise
our response time
corporate EMS cover?
Contact our central customer service centre at
[email protected] or on
Please note that the centre operates on weekdays between 08:00 and 16:00.