Event Ems

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Events emergency
medical services (EMS)

Netcare 911 paramedics, rapid response vehicles and ambulances provide a reassuring presence at local, provincial, national and international sporting and other events across South Africa.

How does events EMS
cover work?

We manage medical emergencies at major outdoor and public events across South Africa — from global and local sports matches to congresses and conferences.

Under the requirements of the SASRIA Act, we conduct a comprehensive risk assessment and draw up a thorough medical plan to ensure that we provide for the level of risk and the right number of resources.

Through our state of the art aeromedical services and road rescue units, and the Netcare Group’s extensive private hospital network, we provide you with an end-to-end medical service.

Access model

The Netcare 911 events division will provide a comprehensive quote, based on the risk and requirements of the event.

Upon acceptance of the quote an event manager will be appointed to coordinate and manage the event. An emergency plan will be developed to ensure end-to-end compliance with the joint operations centre (JOC) requirements.


Match-fit medical care

Our sports event support includes a risk assessment for the specific event, comprehensive medical plan, on-site joint operations centre, appropriate medical resources and facilities at the event, and transportation of patients to appropriate medical facilities if there is a need for further management.

  • On-site joint operations centre (JOC)

    Our JOC and voice operation command (VOC) manage and coordinate the event.

  • Rapid response

    On-site ground crews have access to backup aeromedical services and Netcare hospitals on standby.

  • Emergency locations

    For races, medical points are established en route and one major hospital located near the finish line is on standby.

  • Transfer of injured or ill athletes, spectators or delegates from the site to the nearest, most appropriate medical facility, as well as inter-facility transfers.

  • Assistance with emergency evacuations at events.

  • Mobile ICU ambulances on site, staffed by advanced life support paramedics.

Medicine Bag Medicine Bag

Signature events and proud partners across SA

Thanks to Netcare 911, the prestigious Comrades Marathon runners and spectators have access to world class medical care.

Comrades Marathon | 947 Ride Joburg cycle race

FIFA World Cup (2010) | Rugby World Cup (1995) | Dusi Canoe Marathon| Two Oceans Marathon | Soweto Marathon | Amashozva Durban Classic Race

Pro race care for the
cycling pros

Our emergency teams are on standby along the race route for the 947 Ride Joburg cycle race. From start to finish, expect expertise and empathy!

Mac Netcare

Interested in
events EMS?

Contact our central customer service centre at
[email protected] or on
(0860 638 2273)

Please note that the centre operates on weekdays between 08:00 and 16:00.