Netcare 911's on-site EMS cover provides a turnkey solution to employers, ensuring their
workforce has instant access to world class emergency medical care when they need it.
With a dedicated team on site to take care of any workplace emergency, you’ll find us on
call 24/7 at industrial and remote sites across SA — including local and international
mining, construction and energy companies. Our service capabilities cover underground and
We conduct comprehensive risk assessments in order to advise on the best resourcing relevant
to each particular site. Our skilled occupational health specialists carry out pre- and
post-deployment medical examinations. We also run continuous on-site occupational health and
safety surveys and audits, while providing ancillary support to local medical facilities.
If you choose a fixed monthly access fee payment option, we load all your company
details onto our centralised system so we can manage any emergency through our emergency
operations centre (EOC).
In addition to the fixed monthly access fee,
we bill your company for whatever services it uses, irrespective of the number of employees
in your organisation.
WHY CHOOSE ON-SITE EMS COVER?
Our comprehensive range of industrial site solutions includes on-site ambulances, clinics,
counselling and education, as well as field intelligence and health risk management.
Disaster planning and management
Underground patient assessment and safe extraction
Fire and rescue services
We’ve developed key competencies in compliance with the demands of this stringent, highly
regulated operational environment. We follow a rigorous recruitment process before deploying
personnel to remote sites, to ensure all high risk operational requirements are met.
Our infrastructural capabilities, experience and track record make us a provider of
choice in remote locations within SA’s borders. We’re expert at rendering turnkey
solutions to major corporations operating in South Africa.
The nerve centre of Netcare 911 — coordinating all our
One of the largest fleets of private ambulances and rapid response vehicles in SA.
Netcare 911 is an EMS provider with both jet and helicopter ambulance squadron.
Telephonic medical information and advice for emergency and non-emergency cases.
Effective case management of inter-facility patient
24/7 coordination of all road and air ICU patient
management and transportation.
Dedicated assistance and resolution of all enquiries, queries and complaints.
Cutting-edge location and dispatch technology enables us to optimise
our response time
Contact our central customer service centre at
[email protected] or on 0860
NETCARE (0860 638
Please note that the centre operates on weekdays between 08:00 and 16:00.