Netcare 911's on-site EMS cover provides a turnkey solution to employers, ensuring their workforce has instant access to world class emergency medical care when they need it.
With a dedicated team on site to take care of any workplace emergency, you’ll find us on call 24/7 at industrial and remote sites across SA — including local and international mining, construction and energy companies. Our service capabilities cover underground and surface mining. We conduct comprehensive risk assessments in order to advise on the best resourcing relevant to each particular site. Our skilled occupational health specialists carry out pre- and post-deployment medical examinations. We also run continuous on-site occupational health and safety surveys and audits, while providing ancillary support to local medical facilities.
Access model
Fee-for-access (FFA)
If you choose a fixed monthly access fee payment option, we load all your company details onto our centralised system so we can manage any emergency through our emergency operations centre (EOC).
In addition to the fixed monthly access fee, we bill your company for whatever services it uses, irrespective of the number of employees in your organisation.
WHY CHOOSE ON-SITE EMS COVER?
Our comprehensive range of industrial site solutions includes on-site ambulances, clinics, counselling and education, as well as field intelligence and health risk management.
Disaster planning and management
Underground patient assessment and safe extraction
Fire and rescue services
We’ve developed key competencies in compliance with the demands of this stringent, highly regulated operational environment. We follow a rigorous recruitment process before deploying personnel to remote sites, to ensure all high risk operational requirements are met.
Benefits
Our infrastructural capabilities, experience and track record make us a provider of choice in remote locations within SA’s borders. We’re expert at rendering turnkey solutions to major corporations operating in South Africa.
The nerve centre of Netcare 911 — coordinating all our operations 24/7.
One of the largest fleets of private ambulances and rapid response vehicles in SA.
Netcare 911 is an EMS provider with both jet and helicopter ambulance squadron.
Telephonic medical information and advice for emergency and non-emergency cases.
Effective case management of inter-facility patient transfers.
24/7 coordination of all road and air ICU patient management and transportation.
Dedicated assistance and resolution of all enquiries, queries and complaints.
Cutting-edge location and dispatch technology enables us to optimise our response time
Contact our central customer service centre at [email protected] or on 0860 NETCARE (0860 638 2273) Please note that the centre operates on weekdays between 08:00 and 16:00.